Welcome! My name is Chris Augusto. I’m the president of Dream Carpets, Inc. Dream Carpets, Inc is a “Father & Son” owned and operated boutique cleaning company, specializing in providing professional Carpet, Tile & Upholstery cleaning services to Quality minded homeowners, throughout Rhode Island & South Eastern Massachusetts.

Our mission is to provide the highest quality, unmatched service experience ever.  This experience starts from the initial contact, continues through the successful completion of the task, and concludes with a genuine “Thank You.”

After being in the retail industry for over 11 years and it was time for a career change; Dream Carpets, Inc. was formed. Being a homeowner with (2) Bassett Hounds, my carpets continually needed cleaning. I had them cleaned every 4 months and tried every cleaner in the phonebook. Unfortunately, I never found one cleaning company that provided exceptional service. It got to the point that having my carpets cleaned was more a hassle than a benefit.

The most common problems I experienced were;

• Carpets stayed wet for numerous hours and sometimes days.

• The carpets looked great when the technician left, but when they dried, all the stains returned.

• After about a week, the traffic areas re-soiled quickly

• The cleaning chemicals they used contained strong odors.

• The technician was disrespectful to my walls and floors, and scraped these surfaces with their equipment.

• The technician was in and out so fast. How could it possibly be cleaned?

• Sometimes I didn’t feel comfortable with the technician they sent to my home.

• They didn’t’ make an effort to remove all the spots.

Before forming Dream Carpets, Inc., I thoroughly researched the cleaning industry, traveled the United States and became educated by the top cleaning professionals in the industry. I attended IICRC training classes and received certifications in Carpet, Tile and Upholstery cleaning. The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is responsible for creating the standards and guidelines for Cleaning & Restoration professional. These standards ensure the homeowner receives the highest quality of service available.  Never hire a firm who is not IICRC certified. Unlike many cleaning companies, I invested time in education and capital in obtaining the very best cleaning equipment and the safest clearing products for my customers. Every year I invest time in attending industry seminars, conferences and continuing education classes to insure my customers are receiving the latest cleaning techniques. 

Unfortunately, as a homeowner, I learned the hard way that the cleaning industry contains many deceptive companies who do not agree with our mission. Cleaning companies are not commodities and there is a BIG difference in Quality & Price. Most cleaning companies are concerned with quantity of work performed rather than Quality.

We are not your average cleaning company or the cheapest in town.  A low priced cleaning company can actually damage your floor or fabric costing you more in the long run. Our High Quality service allows us to offer a 100% Money Back Guarantee. If for any reason you are not completely satisfied with the service experience you received from our company, we will try to make it better. If you are still unsatisfied, we will offer a complete refund.

Please take a moment to view our website. This site was created to inform and educate homeowners on the proper care and maintenance of your fine Carpet, Tile, Upholstery and Natural Stone Surface. Please take a moment and view our valued customer testimonials regarding their service experience. If you’re looking for the Highest Quality Carpet, Tile & Upholstery cleaning in RI or Southeastern Mass, call me today! We are proud to offer our carpet cleaning and tile, grout and natural stone cleaning and restoration services in the Rhode Island cities of Barrington, Bristol, Charleston, Cranston East Greenwich, East Providence, Johnston, Middletown, Newport, North Kingstown, Northern Rhode Island, Portsmouth, Providence, Warwick, Scituate, South Kingstown, Tiverton, Warren, Watch Hill, Westerly and Woonsocket and the RI counties of Bristol, Providence, Washington, Kent and Newport.

Sincerely,

Chris Augusto

Cleaner Carpets. Dry in Half the Time!