
Welcome! My name is
Chris Augusto. I’m the president of
Dream Carpets, Inc. Dream Carpets,
Inc is a “Father & Son” owned and
operated boutique cleaning company,
specializing in providing
professional Carpet, Tile &
Upholstery cleaning services to
Quality minded homeowners,
throughout Rhode Island & South
Eastern Massachusetts.
Our mission is to
provide the highest quality,
unmatched service experience ever.
This experience starts from the
initial contact, continues through
the successful completion of the
task, and concludes with a genuine
“Thank You.”
After being in the
retail industry for over 11 years
and it was time for a career change;
Dream Carpets, Inc. was formed.
Being a homeowner with (2) Bassett
Hounds, my carpets continually
needed cleaning. I had them cleaned
every 4 months and tried every
cleaner in the phonebook.
Unfortunately, I never found one
cleaning company that provided
exceptional service. It got to the
point that having my carpets cleaned
was more a hassle than a benefit.
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The
most common problems I experienced
were;
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Carpets
stayed wet for numerous hours
and sometimes
days.
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The carpets
looked great when the technician
left, but when they dried, all
the stains returned.
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After about a
week, the traffic areas
re-soiled quickly
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The cleaning
chemicals they used contained
strong odors.
-
The
technician was disrespectful to
my walls and floors, and scraped
these surfaces with their
equipment.
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The
technician was in and out so
fast. How could it possibly be
cleaned?
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Sometimes I
didn’t feel comfortable with the
technician they sent to my home.
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They didn’t’
make an effort to remove all the
spots.
Before forming Dream Carpets, Inc.,
I thoroughly researched the cleaning
industry, traveled the
United States and became educated by
the top cleaning professionals in
the industry. I attended IICRC
training classes and received
certifications in Carpet, Tile and
Upholstery cleaning. The IICRC (Institute
of
Inspection,
Cleaning and Restoration
Certification) is responsible for
creating the standards and
guidelines for Cleaning &
Restoration professional. These
standards ensure the homeowner
receives the highest quality of
service available. Never hire a
firm who is not IICRC certified.
Unlike many cleaning companies, I
invested time in education and
capital in obtaining the very best
cleaning equipment and the safest
clearing products for my customers.
Every year I invest time in
attending industry seminars,
conferences and continuing education
classes to insure my customers are
receiving the latest cleaning
techniques.
Unfortunately, as
a homeowner, I learned the hard way
that the cleaning industry contains
many deceptive companies who do not
agree with our mission. Cleaning
companies are not commodities and
there is a BIG difference in Quality
& Price. Most cleaning companies are
concerned with quantity of work
performed rather than Quality.
We are not your
average cleaning company or the
cheapest in town. A low priced
cleaning company can actually damage
your floor or fabric costing you
more in the long run. Our High
Quality service allows us to offer a
100% Money Back Guarantee. If for
any reason you are not completely
satisfied with the service
experience you received from our
company, we will try to make it
better. If you are still
unsatisfied, we will offer a
complete refund.
Please take a moment
to view our website. This site was
created to inform and educate
homeowners on the proper care and
maintenance of your fine Carpet,
Tile, Upholstery and Natural Stone
Surface. Please take a moment and
view our valued customer
testimonials regarding their service
experience. If you’re looking for
the Highest Quality Carpet, Tile &
Upholstery cleaning in RI or
Southeastern Mass, call me today! We are proud to offer our carpet cleaning and tile, grout and natural stone cleaning and restoration services in the Rhode Island cities of Barrington, Bristol, Charleston, Cranston East Greenwich, East Providence, Johnston, Middletown, Newport, North Kingstown, Northern Rhode Island, Portsmouth, Providence, Warwick, Scituate, South Kingstown, Tiverton, Warren, Watch Hill, Westerly and Woonsocket and the RI counties of Bristol, Providence, Washington, Kent and Newport.
Sincerely,
Chris Augusto
Cleaner Carpets. Dry in
Half the Time!
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“We used several
carpet cleaning
services and none
could match the
professionalism,
quality of service,
and value provided
by Chris Augusto of
Dream Carpets Inc.
We also believe the
cleaning products
Chris uses are the
safest for our home
and children. Our
carpets have never
been cleaner!”
Joe P. - Warwick,
RI
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“Our Tile floor
looked so dirty &
discolored, I was
ready to pull it up
& replace. Dream
Carpets came in and
cleaned and sealed
the floor. Now it
looks like a new
floor!”
Susan Clarke –
Wakefield, RI
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More
testimonials.... |
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The
BENEFITS
of our cleaning process are;
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Green Seal
Certified cleaning agents.
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Soap-free,
carpets stay cleaner longer.
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Odorless,
hypo-allergenic & IAQ approved.
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Berber care
specialists. (The spots don’t
return).
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Most carpets
dry in about an hour!
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100% Money
Back Guarantee
For additional info
on choosing a professional cleaning
company, please view our online
brochure
HERE.
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