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What
makes us different…
We are the only company
in Rhode Island and Massachusetts to use the Aero Tech UCS-600-XT.
It has been awarded the Gold Seal of Approval by the Carpet and Rug
Institute for its superior soil removal capabilities.
Our Aero Tech UCS-600-XT
is a self contained cleaning plant. We do not hook up the
homeowner’s water supply. We provide our own de-ionized cleaning
water and recover it into our self contained waste tank.
We rinse your carpets
with de-ionized water. De-ionized water is free from additives and
minerals. Unlike hard water which reacts with cleaning agents and
decreases their effectiveness, de-ionized water thoroughly flushes
the fibers to leave a residue free, soft and clean carpet.
We use Green Seal
approved chemicals which are soap free, odor free, hypo-allergenic,
biodegradable, no-toxic with no VOC’s and no off-gassing. Made with
all natural ingredients and are the safest on the market today
We are certified by the
IICRC (Institute of Inspection, Cleaning, and Restoration
Certification).
CUSTOMER TESTIMONIALS
"You and your Dad are a great team. Judy
and I were out looking at new carpets. We
did not think our carpet could be cleaned.
You and your Dad made our carpet look like
new. Thank You."
Paul S. – Tiverton,
RI
"From personal experience in the carpet
cleaning business, I know that Dream Carpets
has the top of the line equipment, cleaners,
and service. I was very satisfied with how
my carpets were clean, dry fast, and stayed
clean for longer than most. Excellent!"
Trish – Middletown,
RI
"I am very happy with your work.
The chair looks great as I expected that it
would. I am truly amazed that you were able
to remove the pet stains from the carpeting.
I have tried many times and have had other
“professionals” try but the stains never
came out for any of us. Every time I look I
expect to find the stains have reappeared
but the carpeting is still clean, fresh and
stain-free. Thanks."
MJ –Tiverton,
RI
"Dear Chris, The job you performed on the
tile exceeded our expectations. It looks
great! Thanks so much. It was a pleasure
meeting you and your father. Your
professionalism and courtesy is above and
beyond! Thanks and take care."
Brian & Christine –
Barrington,
RI
"Dear Chris, I was at work on Nov. 21 when you came to do our carpets. My husband called me at work when
you were done to rave about what a great job
you did; and he is very picky! When I came
home at 5pm I was thrilled. What a terrific
job and the air was fresh. We have tried
several companies but you are our go to
company from now on! Thanks for a terrific
job and Happy Holidays! "
Judy Munson –
RI
Among
carpet cleaners that we have used in the
past, there is no comparison as to the
results and the splendid service that we
received from your company. In the
future Dream Carpets, Inc. is our number
one for our home.
Carl Ekelund - Cranston, RI
"The
customer service that I received from
Dream Carpets, Inc. was exceptional!
Chris & his dad went above and beyond to
insure I was completely satisfied with
the end result. They are friendly,
polite, accommodating and professional.
I will highly recommend Dream Carpets to
all my family & friends!"
Kerri - N. Providence, RI
"I am
a very satisfied 1st time customer.
Service was excellent and job results
were incredible. They will be called
back."
Nina L. - Bristol, RI
We have 3 dogs and as you can imagine our
carpets get very dirty, very quickly.
We have used several other cleaning
companies in the past and will never
satisfied. We had spots that other
companies couldn't get out and our carpets
never seemed to stay clean for long.
Dream Carpets not only got out the spots
other companies couldn't our carpets stayed
clean much, much longer and are easier to
clean now than before. Plus no harmful
chemicals on our carpets so we don't have to
worry about our boys. Dream Carpets is
truly a dream come true for us. Thank
you so much!
Sean and
Tina O'Reilly Warwick,
RI |
You Don’t Have to Spend a Fortune to Maintain your Carpets,
Choose the Cleaning Package that Best Suits Your Needs.
All Packages Include Our Primary Green Seal Approved
Cleaning Agent!
All Packages are based on the Square Footage of the area to
be cleaned. In order for us to give an accurate Price Quote,
please measure from wall to wall in the areas you would like
cleaned and provide those numbers when calling.
• State of the Art Hot Water Extraction – featuring the
Ultimate Cleaning Machine, the Aero-Tech UCS-600.
1. Pre-inspection: Upon our arrival, we will consult with
the homeowner on which areas are to be cleaned. We will
inspect the degree of soiling and identify any specific
areas which need extra attention. We will advise you of any
possible permanent staining that exist.
2. Move furniture: We will move sofas, love seats, and end
tables. We will not move entertainment centers, beds, china
cabinets or any furniture which weighs more than 100lbs.
additionally; we will not move furniture with personal items
on them. If you have specific areas which you want cleaned,
please move large items before we arrive. Furniture will be
protected with disposable blocks and tabs as needed.
3. Vacuum: We pre-vacuum each room to be cleaned with a true
Hepa vacuum. Proper vacuuming removes 80% of the soil found
in your carpet. This is the most important step in the
carpet cleaning process and Most companies SKIP it!
4. Pre-spray: We apply a specially formulated Green Seal
Approved solution heated to 150 degrees onto your carpet.
The heated solution breaks down the soils and stains to
optimize our cleaning process.
5. Agitate: After applying our pre-spray, we will agitate
the solution into the carpet fibers to further loosen and
suspend the soil.
6. Hot Water Extract: Once the soil is loosened. We will
thoroughly rinse the carpet fibers with de-ionized water
heated between 170-250 degrees depending on the carpet
fiber. This unique rinse will leave your carpet fibers soft
and residue free.
7. Post-spot: After we Hot Water Extract, any spots that are
not removed will be addressed at this time. We will use
specialty spotting agents which are not Green Seal Approved.
The client will have the option to forgoe this step.
NOTE: Permanent stains that have been identified by our
technician in the pre-inspection may be in fact permanent.
8. Re-new Carpet Protector: Carpets protected with our
exclusive water-less protector last longer, clean up easier
and stay cleaner longer.
9. Wipe Baseboards: We hand wipe all radiator and wood
baseboards in all rooms which are cleaned. This is an
additional step which we feel represents the quality of the
service we provide.
10. Post Grooming: The carpet pile is now set in the
position for the fastest drying and better visual appeal.
11. Post-Inspection: After our cleaning process is complete,
we will inspect all previous problem areas for re-soiling.
We then groom your carpet pile to leave a neat and
attractive look
12. Plastic Booties: Just slip them over your shoes to
protect your freshly cleaned carpet.
• FREE 6 Month Spot & Spill Warranty
• FREE Half Price Cleaning in 6 months of Traffic Areas Only
• FREE Bottle of our Green Seal Approved Spotting Agent
• FREE Quarterly Newsletter Subscription
• FREE Plastic Booties
• OUR IRON CLAD 100% Money Back No Hassle Guarantee!
Platinum Package Pricing
Example:
Living Room (14x14), Bedroom (12x12),
Bedroom (12x12) & Hallway (3x10) = $308.40
(Please call with your specific
room sizes)
• State of the Art Hot Water Extraction – featuring the
Ultimate Cleaning Machine, the Aero-Tech UCS-600.
1. Pre-inspection: Upon our arrival, we will consult with
the homeowner on which areas are to be cleaned. We will
inspect the degree of soiling and identify any specific
areas which need extra attention. We will advise you of any
possible permanent staining that exist.
2. Move Small furniture: We will move small chairs and
tables. We will not move sofas and love seats and all other
furniture 100 lbs or less which we would move in our
Platinum Package. We will clean only the open areas and the
customer may move as much furniture as they desire before
our arrival.
3. Vacuum: We pre-vacuum each room to be cleaned with a true
Hepa vacuum. Proper vacuuming removes 80% of the soil found
in your carpet. This is the most important step in the
carpet cleaning process and Most companies SKIP it!
4. Pre-spray: We apply a specially formulated Green Seal
Approved solution heated to 150 degrees onto your carpet.
The heated solution breaks down the soils and stains to
optimize our cleaning process.
5. Agitate: After applying our pre-spray, we will agitate
the solution into the carpet fibers to further loosen and
suspend the soil.
6. Hot Water Extract: Once the soil is loosened. We will
thoroughly rinse the carpet fibers with de-ionized water
heated between 170-250 degrees depending on the carpet
fiber. This unique rinse will leave your carpet fibers soft
and residue free.
7. Post-spot: After we Hot Water Extract, any spots that are
not removed will be addressed at this time. We will use
specialty spotting agents which are not Green Seal Approved.
The client will have the option to forgoe this step.
NOTE: Permanent stains that have been identified by our
technician in the pre-inspection may be in fact permanent.
8. Re-new Carpet Protector: Carpets protected with our
exclusive water-less protector last longer, clean up easier
and stay cleaner longer.
9. Post Grooming: The carpet pile is now set in the position
for the fastest drying and better visual appeal.
10. Post-Inspection: After our cleaning process is complete,
we will inspect all previous problem areas for re-soiling.
We then groom your carpet pile to leave a neat and
attractive look
11. Plastic Booties: Just slip them over your shoes to
protect your freshly cleaned carpet.
• FREE Bottle of our Green Seal Approved Spotting Agent
• FREE Quarterly Newsletter Subscription
• FREE Plastic Booties
• Free Yearly Reminder
• OUR IRON CLAD 100% Money Back No Hassle Guarantee!
Gold Package Pricing Example:
Living Room(14x14), Bedroom (12x12),
Bedroom (12x12) & Hallway (3x10) = $241.58
(Please call with your specific
room sizes)
• State of the Art Hot Water Extraction – featuring the
Ultimate Cleaning Machine, the Aero-Tech UCS-600.
1. Pre-inspection: Upon our arrival, we will consult with
the homeowner on which areas are to be cleaned. We will
inspect the degree of soiling and identify any specific
areas which need extra attention. We will advise you of any
possible permanent staining that exist.
2. Vacuum: We pre-vacuum each room to be cleaned with a true
Hepa vacuum. Proper vacuuming removes 80% of the soil found
in your carpet. This is the most important step in the
carpet cleaning process and Most companies SKIP it!
3. Pre-spray: We apply a specially formulated Green Seal
Approved solution heated to 150 degrees onto your carpet.
The heated solution breaks down the soils and stains to
optimize our cleaning process.
4. Agitate: After applying our pre-spray, we will agitate
the solution into the carpet fibers to further loosen and
suspend the soil.
5. Hot Water Extract: Once the soil is loosened. We will
thoroughly rinse the carpet fibers with de-ionized water
heated between 170-250 degrees depending on the carpet
fiber. This unique rinse will leave your carpet fibers soft
and residue free.
6. Post-spot: After we Hot Water Extract, any spots that are
not removed will be addressed at this time. We will use
specialty spotting agents which are not Green Seal Approved.
The client will have the option to forgoe this step.
NOTE: Permanent stains that have been identified by our
technician in the pre-inspection may be in fact permanent.
7. Post-Inspection: After our cleaning process is complete,
we will inspect all previous problem areas for re-soiling.
We then groom your carpet pile to leave a neat and
attractive look.
8. Plastic Booties: Just slip them over your shoes to
protect your freshly cleaned carpet.
• FREE Bottle of our Green Seal Approved Spotting Agent
• FREE Quarterly Newsletter Subscription
• FREE Plastic Booties
• Free Yearly Reminder
• OUR IRON CLAD 100% Money Back No Hassle Guarantee!
Silver Package Pricing Example:
Living Room(14x14), Bedroom (12x12),
Bedroom (12x12) & Hallway (3x10) = $164.48
(Please call with your specific
room sizes)
 Warning: Unprotected carpets stain permanently, soil
quickly, and wear prematurely. For these reasons, I strongly
recommend Renewing your carpet protection after each
cleaning of the high traffic areas, and every other year for
the low traffic areas.
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On treated carpet, the wine beads up,
and can be blotted up without a trace. |
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The wine soaks into untreated carpet
and makes a spot that's hard to get out. |
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COMMON CARPET PROBLEMS
PERMANENT STAINS—
We can and will remove most of the spots we encounter on
your carpet. However, keep in mind that some spots turn to
‘stains’. In these cases, the spots have changed the
original color of the carpet. These stains are most commonly
caused by pet urine/vomit, Kool-Aid, grape juice, various
medications, and cleaning agents, and are permanent.
Options, in cases like this, would be carpet dyeing, or
having an installer cut out the stained piece and patching
it with a new piece of carpet.
SOIL FILTRATION LINES—
These are dark areas that develop gradually over time. They
are most commonly found along the perimeter of the room,
along the walls, under floor-length draperies, and under
doors. The lines are caused by air currents passing through
the carpet in these areas. The air carries microscopic
particles of dirt and soot. As they pass over the carpet,
the soil particles settle and become embedded in the fiber
yarns. The carpet, in essence, acts like a filter. Over
time, these soils solidify, and while we can make vast
improvements, complete removal is difficult or impossible.
CARPET SHADING—
When carpeting is installed, the carpet nap is laid in the
same direction. Shading is normally found in high traffic
areas, such as hallways, and is the result of
multidirectional foot traffic, which forces the nap to lie
in opposite directions. When viewing the carpet in these
areas, it looks either lighter or darker, depending on where
you are standing. This condition is not reversible. One way
to slow down shading is to vacuum your carpet in one
direction only.
‘BLEACH SPOTS’—
When various household chemicals and bleaches are dripped
onto the carpet and not immediately removed, some may lie
dormant, not appearing until ‘activated’ by the carpet
cleaning. Some of these chemical agents are acne
medications, ammonia, and household cleaning agents
containing bleach. Please notify the cleaning technician if
you are aware of any spills of this nature.
CARPET WEAR-- TRAFFIC LANE GRAYING—
Over time, carpet fabrics become worn or distorted to the
degree that they no longer retain their original texture and
shape. This is a physical change (the fibers sustain
‘scratches’, thus creating a dull/faded appearance), and
while our deep cleaning and grooming will improve a worn
carpet to a degree, restoring it to a new appearance is not
possible. This is also known as ‘Traffic Lane Graying’.
PET ODORS—
While our ‘state of the art’ cleaning methods, coupled with
a comprehensive deodorizing/disinfecting program will
eliminate minor odor problems, some odors (pet) thoroughly
invade the carpet, pad, and in some instances, sub-flooring.
We cannot guarantee to completely eliminate these odors with
general cleaning. These cases would involve considerable
restoration, which includes removal and treatment of both
sides of the carpet, pad replacement, sub-flooring cleaning,
and reinstallation of the carpet. Please inquire about these
services.
BUCKLING/CARPET RIPPLES—
You may notice waves or small ripples appearing in your
carpet immediately following cleaning. The reasons for
buckling vary—
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If an installer does not power stretch your carpet or
fails to do so properly, buckling is assured.
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Improper carpet padding (too thick or too thin) can cause
buckling.
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The absorption of moisture/humidity will cause the carpet
latex to expand, resulting in buckling. This will resolve
itself, however, as humidity in the room returns to normal
and the carpet dries.
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Dragging heavy furniture across wall-to-wall carpeting
will pull the carpet off the tackless strips, causing waves.
Re-stretching is advised in this case.
Therefore, the root causes for buckling are preexistent and
should not be blamed on the carpet cleaner or on the
cleaning process.
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